Subject of the Terms and Conditions:
The present Terms and Conditions regulate the relations between electropolis and its customers. They are an intergral part of all contracts concluded between electropolis and its customers. Terms of the customer which differ from our Terms and Conditions have no legal validity.
Product and price:
The prices of the articles and our confirmations of the orders are binding. Errors and omissions excepted.
We are an internet mail order company and do not offer pickups.
A contract shall be deemed concluded as soon as we have created a confirmation for an order placed in our online shop.
We offer the following payment options: Prepayment by bank transfer (e-banking), Postcard/E-Finance, MasterCard/VISA and cash on delivery (plus Fr. 15.-). By placing an order the purchaser is obliged to accept the service rendered by electropolis.
All our prices are in Swiss francs inclusive of value added tax (VAT). The shipping costs are not included.
The shipment will be sent to the delivery address given by the customer. The shipping cost (postal charge and packaging) amounts to at least Fr. 9.- regardless of the ordered quantity. We ship our items exclusively to addresses in Switzerland and Liechtenstein.
Reservation of ownership:
All ordered products remain the property of electropolis until payment is received in full.
Products are warranted by their respective manufacturers, who handle warranty claims directly. Defective products will be sent back to the manufacturer for repair by electropolis if the warranty services cannot be obtained in Switzerland by the customer. All claims must be made in writing within 5 days from purchase date.
Returns and exchanges:
All orders are final - no returns or exchanges. Return of any merchandise is possible only in exceptional cases (after consultation with electropolis) within 5 days as of the purchase date. The product has to be returned unused, impeccable and in its unopened original packaging together with a copy of the invoice.
All personal customer data are basically treated confidentially. However, we utilize web analysis tools (Google Analytics) that provide us with statistics. This data is being transferred to the server used.
Court of jurisdiction:
With his order the customer accepts the aforementioned terms and conditions. The place of execution and exclusive place of jurisdiction is Schlieren.