We are an internet mail order company and do not offer pickups.
Delivery is on the next working day if ordered and paid before 5 pm (Mon-Fri). The shipping costs are shown separately and are not included in the product price. Regardless of the quantity ordered, they amount to Fr. 9.- for Priority and to Fr. 11.- for Priority (Signature); a minimum order surcharge is not being added. We ship our items exclusively to addresses in Switzerland and Liechtenstein. Once your parcel has been dispatched, we will send you an email with a link to the Swiss Post consignment tracking website.
If you intend to return an item, please contact us in advance by email: [email protected]. We will inform you about the exact return procedure.